Welcome to the applicant’s material bank
On this page, you will find all the forms and explanatory notes needed for making the application. Underneath, the APPLICATION PROCESS is described, as well as providing an estimate of how much time each of its stages typically requires.
To be granted the Green Activities certificate, an establishment must comply with stringent sustainability requirements. In order to monitor their fulfilment, a set of criteria related to 5 (or 6) topics has been developed. On this page, all criteria required for the Green Activities certificate are presented. After each criterion, detailed EXPLANATORY NOTES are presented. You will also find instructions on how to provide the necessary documents for verifying each criterion. Please also see the checklist of attachments to be delivered with the application form.
Introduction into Green Activities: Read this first!
Did you just start working as a Green Activities Messenger or do you feel unsure about how to get going? Not to worry, help is near! On this page, we have compiled all the information you need to get started. Read this first in order to get an overview on what it means to be a Green Activities Messenger.
Additional information on the criteria, a description on the application process as well as detailed instructions on how to fill the application are available further down on this page. You may also always contact us to ask, we are happy to help!
1. Green Activities in brief
Green Activities is a sustainability program and certificate especially designed for activity program operators. Green Activities is best suited to establishments that offer outdoor activities, and it is the only sustainability certificate in the Nordic countries that includes criteria for ensuring tourism animal welfare.
A Green Activities certified company must commit to increasing the environmental awareness of its customers and staff as well as reducing the environmental impact of its activities. The certificate is based on a set of sustainability criteria specifically designed for activity program operators, and the applicants must commit to meeting and regularly reporting on these criteria.
Based on the application and audit reports, the Green Key/Green Activities certificate is granted by the Green Key jury. The jury consists of sustainable tourism experts and representatives of different stake holder groups. Membership in the jury is a voluntary, unpaid commission of trust. Usually, the jury convenes once every 2 months.
The login information to the applicant’s page is business category specific. If necessary, you may share them with other staff members within your organisation.
2. The role of a Green Activities Messenger
Your tasks as a Green Activities Messenger include:
- acting as the contact person in all sustainability-related matters between the management, staff, suppliers as well as the Green Activities national representatives.
- being responsible for familiarising other staff members with the Green Activities program and supporting them in all questions related to sustainability
- being responsible for gathering, managing and updating the information related to sustainability work regarding for example waste and recycling issues.
- coordinating the formulating, developing and fulfilling of the establishment’s sustainability policy and goals
- being responsible for collecting new sustainability-related ideas and projects from staff and guests and further developing them
- filling and sending in the application and the required attachments annually by the deadline date.
If the Environmental Messenger changes, please inform us immediately by email: if.ne1680281577erggn1680281577iog@o1680281577fni1680281577.
The application process
Click on the 
symbol to display more detailed instructions.
COLLECTING INFORMATION
Begin at least 3 months before the jury meeting you are aiming at.
You will find this information in the confirmation email sent by us: “Thank you for registering!”. The timing of all the consecutive steps described here is dictated by the jury date selected. However, if necessary. the first application may be moved to a later jury meeting.
You will need at least the following forms:
- The application form
- The attachments report
In addition, we offer the following templates that help you in meeting some of the imperative criteria:
- Template for the sustainability policy
- Index of the Green Activities binder
We strongly recommend that a Green Activities working group is formed for coordinating the establishment’s annual sustainability work. To ensure wide participation and coverage, the group should have representatives from different departments / activities of the company. The working group will also help secure that the criteria concerning each department / activity are met, and that the relevant data required for filling in the application is gathered.
Once the working group has been formed, review the criteria concerning each department with its representative to get an understanding of possible challenges.
Required mode of operations descriptions:
Management:
- formulating the sustainability policy and the annual sustainability goals together with the personnel
- plan on communicating to the staff about participating in the Green Activities certification process and the obligations it entails
Communications:
- A plan on how the sustainability actions of the establishment and the Green Activities certification will be communicated to the guests
- A plan on training the staff in the sustainability issues related to the their own job description
Cleaning and waste:
- Information on detergents and soft tissue papers in daily use as well as their eco-labels. In case some product doesn’t have an internationally recognised eco-label, information on the replacing products and the time frame for their use.
- Waste sorting instructions to guests and personnel
Activity programs:
- Safety plans for at least 1 summer and 1 winter time activity program
- First Aid training certificates of the staff
Care and welfare of tourism animals:
- working hours monitoring of dogs / reindeers
- procedure in case of injury to animals
Find out whether the establishment has a sustainability policy that is max 3 years old, and whether it includes the aspects listed in the template provided under “Forms and templates” on this page. If something is missing, ask the management to formulate / complement the policy accordingly.
FILLING THE APPLICATION
Begin at least 2 months before the jury meeting you are aiming at.
Book the audit date well in advance by contacting us through email. You may suggest a time that suits you, we will try to combine several audits in the same area to minimise travel costs.
- All the background information fields in the beginning of the form are filled. The annual turnover from the previous accounting year has been reported.
- All the imperative criteria have been ticked “Yes” or“N/A” (only to be ticked if you don’t have the activity in question)
- All the supplementary questions related to the imperative criteria have been answered in the application form.
- The required information related to all the imperative criteria marked with
have been attached to the attachments report / as separate documents clearly marked with the corresponding criterion number.
We offer all first-year applicants a free, personal consultation hour for reviewing unclear criteria or how to meet them. The consultation is carried out as a Teams meeting, and we recommend booking it once you have already gathered most of the required information and at least started filling in the application form. Book the consultation time by sending us an email!
Gather up all the necessary information with the help of the Green Activities Binder Index, downloadable on this page at “Forms and templates”. The binder should contain at least all the information marked with the 
symbol in the application form, and be accessible to the staff.
The binder may also be in electronic format, as long as the staff has easy access to it.
Before sending the application, review it one more time and check that you have included all the required attachments and descriptions. Please note that all the imperative criteria must be met by the latest at the audit. Send in the application at the latest 2 weeks before the audit date. Be prepared to complement the application if necessary, or to answer eventual questions before the audit.
THE AUDIT
To be completed at the latest 2 weeks before the jury meeting.
A Green Activities establishment in audited on the 1. and 2. application year, thereafter every third year. The purpose of the audit is to ensure that the establishment meets the required Green Activities criteria, as well as providing an opportunity to discuss and develop with the auditor the sustainability initiatives, communications and training of the establishment.
- must be carried out at the latest 2 weeks before the jury meeting
- duration 2-3 h, consists of the audit and visual inspection (applies only to establishments with tourism animals). If the establishment has no activities with tourism animals, the audit may also be carried out on-line.
- at least the Green Key Messenger should be present in the audit, preferably also representatives of the management/ animal care
- during the visual inspection, the auditor must have the opportunity to discuss with staff members responsible for looking after tourism animals
- Further information regarding the audit are to be found in this document.
In case the auditor requests additional information or changes to the operating procedures of the establishment, documentation regarding them must be delivered at the latest 2 working days before the jury meeting.
After the audit (and the delivery of eventual complementing documents) the auditor will send and audit report to the establishment and to us. It is important to save it for later, so that the recommendations and suggestions made by the auditor may be taken into consideration.
The annual program fee as well as the audit costs will be invoiced after the audit. Please ensure that the invoice has been fully paid before the jury meeting. Additional information regarding the audit and program fees are presented on this page at “Fees”.
THE JURY MEETING
The independent Green Activities Jury meets about once every 2 months, and the establishment’s application is processed annually in the same jury meeting. The jury meeting dates are displayed on this page by clicking the link “Application schedules”.
The Green Activities jury consists of independent, non-affiliated expert members who don’t receive monetary compensation for their contribution. You will find information about the current jury members on the page “Yhteystiedot”.
The jury reviews each establishment’t application and audit report, and decides based on them whether the applicant can be granted the Green Activities Certificate. Your auditor will present the application and report to the jury, you don’t have to participate in the meeting.
Please note that in order for the certification to be possible, all imperative criteria concerning your establishment must be met and all the attachment related to them must have been delivered.
- Your Green Activities Messenger will be informed about the jury’s decision personally either by phone or email right after the meeting.
- Once the certificate has been granted, we will also publish the names of the certified establishments on our website as well as through our social media accounts.
- We encourage you to communicate the news about your certification also through your own accounts and channels!
CERTIFICATION
Valid for 12 months.
Once certification has been granted, the establishment will be sent a Green Activities Certificate. If the establishment has a space where the guests gather prior to the start of the activities, the certificate must be displayed in a visible place in this space. The certificate is a framed colour print and thus best suited at displaying in an indoor space such as reception or notice board.
If needed, you may order additional copies of the certificate from us. In case an electic copy of the certificate is needed, please send us an email. PLEASE NOTE: According to our service conditions, you may not make additional printed copies of the certificate yourself.
According to the criteria, a certified Green Activities establishment must display information regarding Green Activities on its website. At least the following information must be displayed: the official Green Activities logo, a brief description of the Green Activities program, and a link to our website. Material for communicating about Green Activities is available at the Member’s pages that you will get access to after certification.
- We will inform the Green Activities Messenger personally about the jury’s decision, either via email or by phone.
- Once certification has been granted, we will publish the certified establishments on our social media accounts and our website (Ajankohtaista)
- Remember to announce your certification to your customers, staff and stakeholders also through your own channels and platforms!
After certification, you will be sent new log-in information that gives you access to our MEMBER’S PAGES. There, you will find a lot of material to help you with staff induction and training as well as sustainability communication to the guests. Make sure to log in as soon as possible to familiarise yourself with the available materials. Also, make sure that the person responsible for planning your communications is aware of and has access to the member’s pages (you may share the login information with them).
We offer free, sustainability-related training and webinars to all Green Key or Green Activities certified establishments. You will find information about the upcoming events in our monthly newsletter that is sent automatically to the Green Activities Messenger. You may also order the newsletter to other people by following this link.
Also, make sure to follow the Ajankohtaista page as well as our social media accounts:
Documents needed for the first application
Application form
Attachments report
Additional documents required if tourism animals are used (chapter 6):
- The latest report by the Animal Control Officer
- The eventual report by TUKES (Finnish Safety and Chemicals Agency)
Documents to be included in the Attachments Report
Sustainability Policy
Sustainability goals for the following 12 months
Plan for the sustainability induction and training of staff
Plan about sustainability communications to guests
Safety documents for 2 activity programs
Certificates of updated first-aid skills of all staff members who lead tours
Emergency plan in case of injury to animals (if chapter 6 applies)
Forms and templates
Download below all the forms and templates needed. You may also send the required attachments as separate documents, but please remember to NAME THEM CLEARLY with the appropriate criterion number.
Criteria and explanatory notes
Below, you will find detailed instruction on how the fulfillment of each criterion should be demonstrated. Click on the 
image to display the criterion, and the 
image for the explanatory notes.
LEGEND
displays the criterion opens the explanatory notes
explains how the criterion will be reviewed in the audit
attachment required for the criterion in question add the document to the Green Activities binder
1. ENVIRONMENTAL MANAGEMENT
Environmental management refers to managing and developing the environmental and sustainability work of the establishment. The commitment and encouraging attitude of the management to sustainability issues form the basis of creating an environmentally responsible atmosphere and spreading it to all members of the staff. In order for its environmental work to become systematic and keep evolving, the establishment needs environmental management tools such as a sustainability policy and an Environmental Manager.
IMPERATIVE CRITERIA
To ensure that Green Activities is properly implemented and administered, the management of the establishment is in charge of appointing an environmental manager from the staff of the establishment.
Where relevant, it is strongly recommended to create a “green committee” with representatives from all departments. The “green committee” oversees the implementation of the environmental/sustainability initiatives in cooperation with the environmental manager, as well as keeping other staff members in the various parts of the establishment informed.
The appointed environmental manager fulfils, in most cases, a part-time function. It can be any staff member, but is most often the chief engineer, the person responsible for housekeeping, front desk, HR, or the general manager. The position of environmental manager should be mentioned in the person’s job description.
The main functions of the environmental manager include:
- Being the contact person for all environmental/sustainability matters to management, staff, suppliers, and Green Activities national/international representatives
- Being responsible for instructing and supporting other staff members on environmental/sustainability matters
- Being responsible for gathering, managing, and updating the environmental data on cleaning, waste, and the efficient use of gas, water, and electricity
- Being responsible for the development and implementation of the environmental policy and action plan of the establishment
- Being responsible for gathering and processing new sustainability ideas and initiatives from staff and guests.
The environmental manager oversees the communication with Green Activities in relation to the application or re-application for Green Activities. In the case of an establishment changing environmental manager, Green Activities is to be informed about the change.
During the audit, the environmental manager is normally present to answer questions and explain about the work done at the establishment with regards to environmental matters in general and Green Activities related criteria specifically.
To ensure an overall framework for the sustainability work of the establishment, a sustainability policy, also called Corporate Social Responsibility (CSR) policy, is formulated. It describes the overall aims and ambitions in relation to the establishment’s environmental, social, and economic impact. The sustainability policy is a general statement with a commitment for continuous improvements and monitoring, but it does not deal with specific issues or how to handle them. The sustainability policy should be more ambitious than merely complying with legislation and regulations. The sustainability policy of the establishment is to be reviewed every third year to allow for continuous improvement.
The sustainability policy must include a) presentation of the environmental commitment and goals of the establishment, and b) presentation of the social/cultural/economic/quality commitment and goals of the establishment.
The environmental commitment should include:
- consumption of resources (energy, water, etc.)
- commitment to apply the circular economy principles
- consumption and monitoring of environmental pollutants, for example chemical cleaning products, air pollutants and fertilizers/pesticides
- reducing the carbon footprint
- supporting the protection of local or international biodiversity
The social, cultural, and economic commitment should include:
- labour rights and equity (including prohibition on using child labour)
- safe and secure working environment
- risk and crisis management
- anti-corruption
- opposition to commercial, sexual or any other form of exploitation or harassment, particularly of children, adolescents, women, minorities, and other vulnerable groups
- support for the equal treatment and rights of people
- hiring staff in all positions including management (especially local residents/minorities), without discrimination on the grounds of age, race, gender, religion, disability, socio-economic status, etc.
- reference to training, information, and awareness-raising
- reference to the support of the local community
- support for the establishment’s involvement in sustainable tourism planning and management locally
It is strongly encouraged that the sustainability policy is developed in cooperation with the staff and compiled in a way that includes contributions from both the management and the staff. The sustainability policy is normally signed by the general manager of the establishment. After development, the sustainability policy is available to all employees of the establishment.
It is strongly encouraged that each establishment has its own sustainability policy, but if the establishment is part of an international or national chain, a common sustainability policy could be shared within the same chain.
Sustainability policy.
During the audit, the establishment presents the sustainability policy document and verifies its availability to the staff of the establishment. A check will be conducted to ensure that that the sustainability policy is less than three years old and that it is a general document, including environmental issues as well as socio-cultural and economic issues.
To ensure a more concrete plan for the sustainability work of the establishment, objectives are set, and an annual action plan is formulated. The objectives and annual action plan reflect the concrete work towards fulfilling the sustainability policy and include specific objectives to be reached in the coming 1-3 years and specific actions for reaching the planned objectives in the coming year.
In order to define concrete objectives and actions for the long-term sustainability management system that is suitable to its size and scale, the establishment’s objectives and action plan includes environmental issues as well as reference to social, cultural, economic, quality, human rights, health, risk, and crisis management issues.
It is strongly encouraged that the objectives and annual action plan document are developed in cooperation with the staff and compiled in a way that includes contributions from both the management and the staff.
It is expected that the establishment will formulate a minimum of three action points within different areas of its operation. When preparing the objectives and annual action plan, it is strongly encouraged to use the Green Activities criteria for inspiration, both regarding compliance with guideline criteria not yet implemented and to further improve engagement in already implemented imperative and guideline criteria. It should be noted that the establishment must ensure compliance with an increasing percentage of guideline criteria during consecutive years of holding the Green Activities award. Objectives and actions that are already fulfilled cannot be added to the objectives and annual action plan.
If the establishment is part of a larger chain, there can be an overlap between the objectives/actions formulated within the chain and the ones used in Green Activities.
Sustainability goals and an annual plan (min. 3 goals for the following 12 months).
During the audit, there is an administrative check on the presence and content of the objectives and annual action plan document for the coming year, and its availability for the staff of the establishment. It is checked that the document includes a minimum of three action points within different sustainability areas and different areas of operation. If the establishment has had the Green Activities for more than one year, there is also an evaluation of the work for the objectives and annual action plan in the previous year. Where some planned actions were not carried out, there is a discussion about why the applicant establishment was not able to carry out the planned actions during the past year with recommendation for remedial action.
To have all information easily accessible, the Green Activities binder is normally organised according to the Green Activities criteria sections and numbers and contains all the relevant and updated documents showing compliance with each criterion.
The Green Activities binder can be a physical binder with paper copies of the various documents, or it can be an electronic binder with the documents organised in folders (e.g. as part of the Intranet of the establishment). To save resources, it is recommended that the binder is electronic.
Green Activities binder.
During the audit, the environmental manager presents the Green Activities binder for inspection and for proof of compliance with the various Green Activities criteria.
The aim of this criterion is to enhance the active role the establishment plays in creating environmental awareness in the local area around it and promoting environmentally friendly practices to collaborating partners.
The criterion is mainly focusing on collaboration on environmental issues (e.g. protection of the local biodiversity), but it could also refer to social, cultural, educational, economic, quality, human rights, health, risk, and crisis management issues. Where appropriate, Green Activities encourages the establishment to cooperate with stakeholders involved in the protection and enhancement of local historical, archaeological, cultural, and spiritually significant sites and traditions.
The relevant stakeholders could be non-governmental organisations, local community groups, local authorities, residents, local schools, suppliers, management authorities of protected areas, etc.
Examples of local cooperation could include cooperation with local schools on educational and/or sustainability initiatives, supporting museums to promote local heritage, cooperation with local suppliers (other than the sole purchasing of local products), cooperation with local community groups/destination management organisations/authorities on sustainable tourism planning and management in the destination, local infrastructure and social community development projects (e.g. sanitation).
Local cooperation, including cooperation on various biodiversity and environmental protection initiatives (e.g., tree-planting, rewilding and creating pollinator-friendly local areas and natural corridors, nature conservation, beach clean-up events, etc.), is strongly encouraged.
For the collaboration to be approved, it must be an active two-way collaboration between the establishment and the relevant stakeholders for the benefit of both parties.
Hotels, hostels, campsites, and holiday parks must have a minimum of two (2) active partnerships with local stakeholders. Small accommodations, conference centres, restaurants and attractions must have a minimum of one (1) active partnership with a local stakeholder.
During the audit, documentation showing active collaboration with the required number of local stakeholders will be checked.
2. STAFF INVOLVEMENT
Cooperation and free flow of information between the management and staff are prerequisites for long-term sustainability work in any company. It is crucial that the sustainability initiatives are supported by the management, and that the members of staff are committed to Green Activities actions in their daily work. They must also be able to inform the guests about the sustainability work of the establishment.
IMPERATIVE CRITERIA
To raise environmental/sustainability awareness at the establishment, it is important that the management, environmental manager and/or green committee ensure an information flow to the staff and engage the staff in the environmental/sustainability initiatives set by the establishment.
Keeping the staff updated about existing and new environmental/sustainability initiatives gives them a better understanding of their role and the impact of their contribution to sustainability work, but also enables them to properly inform, and answer questions from guests on the matter. The staff is not only informed about the environmental/sustainability initiatives, but also can contribute ideas and suggestions.
The information includes issues of environmental management (e.g., water, energy, waste, cleaning, food and beverage, and the circular economy principles: reduce, reuse, recycle, etc.), and other sustainability issues (e.g. local biodiversity issues), but also issues of awareness-raising of guests, staff, suppliers and the surrounding community. Information about Green Activitiesmust also be provided to the staff.
The management of the establishment therefore normally organises at least 1-3 annual meetings. When planning the meetings, consideration is given to seasonal employees to ensure the broadest possible staff participation.
This criterion considers both internal staff hired by the establishment as well as staff contracted from an external company.
Save the minutes of meetings in the Green Activities binder. Attach a copy of the minutes to the application or list meetings and the topics covered in attachments report.
During the audit, minutes/notes/attendance lists from the meetings held between the management and staff are presented, showing the persons present and the environmental/sustainability issues discussed. If the establishment is applying for the first time, it presents the planned meetings. If the total number of staff members is below five, the information about the meetings held can be given orally. The auditor may also interview staff to ascertain their level of knowledge on environmental initiatives of the establishment.
If the environmental manager is not part of the management of the establishment, he/she must be invited to meetings with the management. The meetings between the environmental manager (and the green committee, where applicable) and the management of the establishment are important to keep the management informed and involved in the environmental work of the establishment, as well as to ensure continued endorsement by the management of the work on environmental issues. In some smaller establishments the meetings between the staff and management, and between the environmental manager and management, can be held at the same time. It is expected that the establishment normally holds at least 1-3 annual meetings.
During the audit, minutes/notes from the meetings held between the management and environmental manager (and green committee) are presented, showing the persons present and the environmental/sustainability issues discussed. If the establishment is applying for the first time, it presents the planned meetings.
It is important that the environmental manager (and green committee), as well as other staff members, receive specific training on environmental and other sustainability issues, so that suitable and feasible solutions for the establishment can be determined and implemented.
The training includes issues of environmental management (water, energy, waste, hazardous chemicals, cleaning, food and beverage, air quality, environmentally friendly use of appliances, the circular economy principles: reduce, reuse, recycle, etc.), awareness-raising of guests, staff, suppliers and the surrounding community, as well as other sustainability issues, addressing climate change, local biodiversity, social, cultural, economic, quality, human rights, health, risk, and crisis management issues. Training should also include knowledge about Green Activitiesand could also be extended to add knowledge on other issues within or around the establishment (e.g., protection of biodiversity).
This criterion applies to employees who are employed for at least 4 consecutive weeks/year.
The training can be both external and internal. External training could be in the form of training courses by consultants, experts, guides or product suppliers, study trips, participation in seminars, webinars and other online courses and studies, networks, etc. In some countries, Green Activitiesseminars and webinars are organised to especially focus on trends and ideas in relation to compliance with Green Activitiescriteria, and these meetings can also be used as a networking platform between Green Activitiesawarded establishments. For establishments that are members of an international or national chain, there is often training conducted on environmental and other sustainability topics within the chain.
It is also important that internal courses and training are organised by the environmental manager (and green committee) for staff members on how to work towards achieving the environmental objectives and actions planned within the establishment. The internal training can involve individual staff members or groups of staff members. In addition to the training, the establishment can offer engaging sustainability initiatives (e.g., competitions) and/or reward systems for the staff.
It is expected that each staff member in the establishment normally participates in at least 1-3 annual training sessions organised by the establishment. New staff members should normally receive the training within the first four weeks of their employment.
For persons working in the establishment daily but not employed as staff by the establishment (e.g., persons working in housekeeping from an outsourced company), it is strongly encouraged that these persons also receive the same training on environmental and other sustainability issues.
Attach a description of sustainability training provided for the staff in the previous year. In first year application, provide a plan of such training. Include this information also in the Green Activities Binder.
During the audit, a document must be presented, showing the external/internal training sessions held in the past 12 months, with information about participating staff covering the areas of environmental management and awareness-raising, and other sustainability topics. If the establishment is applying for the first time, it presents the planned training. During the visual inspection, staff members might be interviewed to confirm that they have received training.
To reduce both the environmental footprint and costs, signage/instructions are displayed in the staff area reminding the staff of the sustainability initiatives of the establishment.
The signage/instructions should encourage the staff to use resources wisely (e.g., switching off the light/taps, using less paper, etc.) recycle and help them to use devices and machines more efficiently (e.g. the dishwasher, laundry machines, vacuum cleaners, etc.) In addition, information could reference protection of the local biodiversity, etc. as well as social responsibility (e.g., how to report discrimination, etc.).
Raising awareness of the staff about the sustainability undertakings of the establishment can be achieved through staff notice boards, posters, stickers, leaflets, newsletters, digital information on screens/apps, etc. Depending on the type and form of awareness-raising activity, it could be aimed at individuals, groups or all staff members at the same time.
During the visual inspection, the signage and instructions are shown to the auditor.
3. GUEST INFORMATION
Environmental and sustainability related education is an important part of the operations and sustainability efforts of a Green Activities establishment. Involving the customers is one of the goals of environmental education as it aims to encourage individuals and communities to participate in environmental activities. From the establishment’s point of view, involving the guests is crucial, and it can be achieved by raising their environmental awareness and encouraging them to carry out concrete environmental actions in their daily lives.
IMPERATIVE CRITERIA
The establishment is required to display the standard Green Activities certificate by the front desk.
Additional copies of Green Activities certificate can be purchased and placed at other strategic locations (e.g. at the staff information board or canteen).
The display of the award is used by the establishment as a marketing tool presenting the achievement of the Green Activities award, but also to create visibility for the Green Activities label.
Attach a picture of the intended location of the certificate to the first application, and a picture of the certificate in place to the second year application.
During the audit, it is checked that the standardised Green Activities certificate for the current period are displayed. If the establishment has not received the Green Activities award in the past, the proposed location for the display of the certificate is shown.
The guests visiting the establishment must be able to find information about the requirements for achieving the Green Activities.
Information about Green Activities can be available in public areas if prominently placed, e.g. by an “environmental corner”, on TV monitors in public areas, information at the front desk, etc. The information about Green Activities can also be available in the information folders, TV monitors in the guest/meeting rooms and/or guest apps. The Green Activities logo (in the correct format) is normally displayed as part of the information.
As part of joining the Green Activities programme, the establishment must in all material and communication provide accurate, clear and easily understandable information regarding the establishment and its products and services, including sustainability claims, and must not promise more than can be or is implemented by the establishment.
During the audit, it is checked that the informative material about Green Activities is visible and accessible in the public areas and/or guest/meeting rooms. If the establishment did not receive the Green Activities award in the past, the draft informative materials, and location(s) where it will be available are presented. It is checked that the information is accurate, clear, and easily understandable.
The establishment’s website must contain brief information about the Green Activities programme and the fact that the establishment has achieved the award. A link to the national Green Activities website must be displayed, as well as the Green Activities logo (in the correct format). The website should also display brief information about the environmental undertakings of the establishment. The information is presented in accordance with the establishment’s own branding guidelines.
In addition to the information on the website of the establishment, it is also encouraged that the establishment provides information about Green Activities in its social media.
As part of joining the Green Activities programme, the establishment must in all material and communication provide accurate, clear and easily understandable information regarding the establishment and its products and services, including sustainability claims, and must not promise more than can be or is implemented by the establishment.
In the application, include a link to the page where the required information is visible. For the first-year application, include a link to the intended page.
During the audit, the information about Green Activities and environmental information on the website is shown. If the establishment has not received the Green Activities award in the past, the draft information for the website is presented. It is checked that the information is accurate, clear and easily understandable.
It is important that the establishment informs its guests about the environmental undertakings of the establishment through information material or TV monitors in public areas, guest/meeting rooms, and/or guest apps.
Besides the information about the environmental undertakings, it is also important that the establishment adds information about how the guests can be involved and actively participate in the environmental initiatives of the establishment. The active participation can involve environmental management (e.g., water saving, energy saving, waste saving/recycling, food waste reduction, etc.), but can also focus on other sustainability issues (e.g. local biodiversity protection, support to social charities, etc.).
As part of joining the Green Activities programme, the establishment must in all material and communication provide accurate, clear, and easily understandable information regarding the establishment and its products and services, including sustainability claims, and must not promise more than can be or is implemented by the establishment.
Attach to the application examples of sustainability-related communications carried out in the past 12 months (min. 3 examples).
During the audit, the information about environmental/sustainability undertakings provided for guests is presented, including the encouragement for guests to participate in the work. If the establishment has not received the Green Activities award in the past, the draft information for the guests is presented. It is checked that the information is accurate, clear, and easily understandable.
With the Green Activities award (plaque and certificate) being displayed by the entrance of the establishment, and information about Green Activities and environmental/sustainability undertakings displayed in the public areas, guest/meeting rooms and on the website of the establishment, guests might be interested in learning more about Green Activities. In this case, guests might approach the staff in charge of welcoming them (e.g., reception staff, ticket office staff) and it is therefore important that these persons are able to inform guests about Green Activities and the most important environmental/sustainability initiatives of the establishment.
As part of joining the Green Activities programme, the establishment must in all material and communication provide accurate, clear and easily understandable information regarding the establishment and its products and services, including sustainability claims, and must not promise more than can be or is implemented by the establishment.
During the audit, the staff in charge of welcoming guests are asked to provide basic information about Green Activities and the most important environmental/sustainability initiatives of the establishment. It is checked that the information is accurate, clear, and easily understandable.
To encourage guests staying at the establishment to use means of transportation other than cars and taxis, where feasible and safe, the establishment must be able to inform guests about these alternatives.
Alternative means of transportation include:
- Local public/private transportation systems (bus, train, metro, tram, boat, etc.)
- Shared taxis/minibus systems
- Taxis from companies that have an environmental policy, e.g., using electric cars, biofuel petrol, etc.
- Shuttle buses provided by the establishment
- Other means of transportation including bicycling opportunities and walking alternatives
For guests using electric cars, the establishment could have a smart electric vehicle charging station or inform about the nearby locations for charging electric cars.
The information about local transportation systems and other transportation alternatives is provided by the persons welcoming guests, front desk staff, the concierge and/or through information material available in the public areas or guest/meeting rooms.
As part of joining the Green Activities programme, the establishment must in all material and communication provide accurate, clear, and easily understandable information regarding the establishment and its products and services, including sustainability claims, and must not promise more than can be or is implemented by the establishment.
During the audit, the information provided by the establishment about local transportation systems and other transportation alternatives is presented. It is checked that the information is accurate, clear, and easily understandable.
4. CORPORATE SOCIAL RESPONSIBILITY
Corporate social responsibility (CSR) refers to the promotion of sustainable development in the society through the establishment’s actions. An establishment that is aware of its CSR is committed to obeying the laws and decrees as well as international treaties, and understand the impacts of its activity on the surrounding society. Responsible business operations include respect for human rights, fighting all kinds of discrimination, commitment to openness and monitoring of activities, as well as reporting on them. An important part of Corporate Social Responsibility is also respecting the collective labour agreements, as well as expecting the same of supply chains and main business partners.
IMPERATIVE CRITERIA
The establishment confirms that it has legally acquired property, land and water rights complying with local, communal, and indigenous rights (including their free, prior and informed consent). The establishment confirms that all its function and activities (including the areas of environment, labour, health, and safety) take place in compliance with international, national, and local legislation/regulations. The establishment also confirms that it respects local surrounding community rights and standards.
Regarding compliance with environmental requirements, the following conditions must, as minimum, be met:
- Ensuring that activities in connection with the management of the establishment do not have significant negative effects on natural ecosystems and wildlife. Any disturbance of natural ecosystems is minimised, rehabilitated and a compensatory contribution made to conservation management. This is always done according to national/local legislation. This also includes practices to reduce pollution from noise and light, runoff, erosion, ozone-depleting compounds, and air, water, and soil contaminants.
- If the establishment is in or near a sensitive or protected area, it knows and respects the legislation and regulations regarding tourism activities within the sensitive or protected area.
Regarding compliance with labour requirements, the following conditions must, at the minimum, be met:
- All employees receive information in writing (contract) stating the employment terms and conditions, including information about working hours and salary.
- All employees are paid at least a living wage.
- No employees receive money or pay deposits before starting work, and all employees receive owed money when terminating the work.
- All employees receive information in writing about the working code of conduct/policies of the establishment, and the written procedure for raising concerns/complaints.
- For all employees under the age of 18, national regulations as well as the United Nations Convention of the Rights of the Child and ILO (International Labour Organization) Conventions 138/182 are followed.
- All employees receive fair treatment without discrimination (in connection with recruitment, general employment, training, promotion).
- All employees work in a safe and secure working environment.
- All employees are offered regular training, experience, and opportunities for advancement.
- All employees can give feedback on their work conditions (e.g., through appraisals, staff satisfaction survey, etc.).
- The employer keeps a copy of all pay slips and a record of number of working hours and overtime.
Regarding compliance with health and safety requirements, the following conditions must, as minimum, be met:
- All employees receive information and training about the health and safety requirements
- All employees have access to the written health and safety policies and plans
- All guests have access to written information about safety in the establishment
Regarding compliance with local surrounding community rights and standards, the following conditions must, for example, be met:
- The activities do not adversely affect local access to livelihoods, land and aquatic resource use, rights-of-way, transport, and housing (including involuntary resettlement of inhabitants).
- The activities do not jeopardise the provision of basic food, water and energy services as well as health and sanitation services to neighbouring communities.
- The establishment does not prevent access by residents to local historical, archaeological, or culturally and spiritually important properties and sites.
- The siting, land use, capacity, design, construction, operation and demolition of buildings and infrastructure comply with local zoning and protected or heritage area requirements. It takes account of the capacity and integrity of the natural and cultural heritage surroundings in siting, design, impact assessment and land rights and acquisition.
- The establishment identifies and follows the local development codes and architectural management guidelines.
Include the commitment in the sustainability policy and add it to the Green Activities folder.
During the audit, the establishment presents its sustainability policy confirming compliance with relevant international, national, and local legislation, including the areas of environment, health, safety, and labour, as well as confirming its respect for local surrounding community rights and standards. The observations during the visual inspection confirm compliance with the requirements.
The commitment must be mentioned in the sustainability policy. In the audit, the establishment presents its sustainability policy.
Include the commitment in the sustainability policy and add it to the Green Activities folder.
In the audit, the establishment presents its sustainability policy that ensures that the criterion is met.
To create awareness about the establishment’s corporate social responsibility and support of environmental sustainability through the protection of species of plants and animals, e.g. endangered species as listed in the CITES (Convention on International Trade in Endangered Species) agreement, the establishment does not harvest, sell, trade or display these plant or animal species in the establishment.
Species of wild animals are not acquired, bred, or held captive, except for properly regulated activities, and when kept by those authorised and suitably equipped to house and care for them. Housing, care, and handling of all wild and domestic animals must meet the highest standards of animal welfare. Interactions with free roaming wildlife organised by the establishment are non-invasive and responsibly managed to avoid adverse effects on the animals concerned, and ensure the viability and natural behaviour of populations in the wild (taking the cumulative impact into account).
To protect historical and archaeological artefacts, such items are also not sold, traded, or displayed by the establishment.
The establishment only sells, trades, or displays plants and animals and/or historical and archaeological artefacts if local, national, and international legislation permits it.
Include the commitment in the sustainability policy and add it to the Green Activities folder.
During the audit, the establishment presents documentation (for example, mentioned in the sustainability policy) showing how it works to ensure that no endangered species of animals and plants and no historical or archaeological artefacts are sold, traded, or displayed in the establishment. If the establishment is selling related products, it provides a statement from the national authorities permitting it to sell, trade or display the products. During the visual inspection, a spot check for sold, traded, or displayed species of plants/animals or historical/archaeological artefacts is carried out.
The establishment pays attention to the working hours, overtime pay, rest and vacation days, sick pay etc arrangements of its subcontractors that have employees working on-site. The establishment ensures in its contracts with subcontractors as well as in practice that relevant legislation is adhered to.
Include the commitment in the sustainability policy and add it to the Green Activities folder.
In the audit, the establishment presents its sustainability policy as well as how these commitments are monitored.
5. ACTIVITY PROGRAMS
Finnish nature is one of our greatest assets and tourism attractions. A person’s relationship to nature is at the root of how they treat the nature and environment, and how they act when in it. All activities of Green Activities certified establishments must be based on the sustainable use of nature.
IMPERATIVE CRITERIA
The establishment is committed to a set of principles of sustainable tourism. Suitable principles are, for example, Metsähallitus’ principles for sustainable tourism, Visit Finland’s principles for sustainable tourism and/or the UN Sustainable Development Goals. When organising activities in protected areas, the establishment must always comply with the rules of protected areas.
The establishment may choose a suitable set of principles to follow according to its activities. Metsähallitus’ sustainable tourism principles are suitable for operators with nature-based activities. If UN Sustainable Development Goals are adopted, the establishment should select at least three goals which are particularly relevant to its own activities.
The commitment should be applied to all staff, including subcontractors. The commitment should be mentioned in the establishment’s Sustainability Policy.
More information:
Principles of sustainable travel
Metsähallitus Guide to Sustainable Tourism
Wellbeing from multiple use of forests
Strategy for Nature Tourism in the Archipelago Sea
During the audit, the set of principles the establishment is committed to and how they are reflected in the establishment’s operations will be discussed.
The establishment must be familiar with the legislation and ordinances relevant to its operations concerning activities in nature on both national and regional levels which are, e.g. the Nature Conservation Act, the Everyman’s Rights, and regulations concerning protected areas. In addition, the establishment should commit to recommendations that apply to their activities, such as tour etiquette, litter-free camping, zero-waste mindset, ec. The commitment applies to all staff, including subcontractors. The commitment must be mentioned in Environmental Policy.
The establishment must instruct its customers before, during and/or after the trip on how to act responsibly in nature. The instructions can be delivered in oral, written, or pictorial form, choosing the most appropriate way for each activity.
More information:
Attach to the application a list of relevant laws and regulations and a plan on how they are included in staff induction. Add the documentation in the Green Activities folder.
During the audit, the auditor will discuss how the establishment is committed to the regulations, how the regulations are communicated to customers and taken into account in staff induction.
The establishment must develop safety plans with risk assessment for all its itineraries. The risk assessment must include the types of risks, their causes, preventions, proactive measures in the event of an accident, as well as other aspects relevant to safety concerns. The safety plan is prepared in compliance with the legislation and takes into account the particular features of the itinerary itself. The safety plan should also indicate which third party will be informed about the route prior to excursions. Pictures/maps and the major GPS coordinates of the route should be included in the route planning.
For application, at least one (1) safety plan for the summer season and one (1) safety plan for the winter season including route description with GPS coordinates must be submitted.
2 safety plans including risk assesment attached to the application.
During the audit, it will be discussed how safety is considered as part of the itineraries, how it is communicated to customers and how customers are instructed to act in the event of an emergency.
The route and difficulty level of each itinerary (e.g. accessible, easy, moderate, challenging etc.) must be described verbally or with the use of symbols. The information must be displayed and accessible to customers before making a purchase decision. For customised itineraries, this information should be communicated during the quotation stage.
The establishment may for example make use of the route classification system of The Outdoor Association of Finland (Suomen Latu) and/or the guidelines for accessible nature of The Finnish Association of People with Physical Disabilities (Invalidiliitto).
The essential gear included/excluded in the tour price must be communicated to customers before the trip. The information must be available in languages understood by customers.
More information on trail difficulty classification:
Nationalparks.fi: Trail Difficulty Classification
In the application, provide a link to the activity descriptions on the establishment’s website/ webstore. They should contain a basic description of the activity, its difficulty level and essential gear included /excluded.
When planning activities, indigenous culture, local traditions, and local residents’ privacy must be respected. Relevant information and conditions of the activity area should be familiar to the staff. The staff induction plan should include a section on the activity area, local conditions, and local/indigenous culture. The plan should also cover the roles and responsibilities of local stakeholders.
The establishment must establish whom to report to and what to do if shortcomings/ signs of deterioration or danger are encountered in the area. These may be, for example, deficiencies in picnic areas, unauthorized campfires, broken structures etc. The reporting methods could be, for example, contacting the nature centres, site administrators or authorities or the local guide group. The staff should be aware of the communication procedure, and up-to-date contact numbers should be saved in the guide’s phone during activities.
The staff induction plan should be kept in the Green Activities folder. The plan should ensure the staff’s knowledge of local conditions and activities offered.
Staff induction plan in the Green Activities folder.
In the audit, the inclusion of local conditions as well as cultural aspects in the staff induction plan will be discussed.
Additional information on the area, its cultural activities or local attractions should be available on the establishment’s website, booking or confirmation page. At least a link directing to the website of the nearest tourist area or municipality should be available.
The fulfilment of the criterion will be discussed during the audit and the availability of information will be checked in the establishment website.
The establishment must keep up-to-date records of the training and/or working experience of each guide in the Green Activities folder or HR folder. Suitable training includes but is not limited to wilderness or nature guide training and urban or cultural guide training. Professional training can be replaced by relevant working experience or skills derived from hobbies. The level of staff competence may vary according to their roles and tasks, but the establishment must ensure that every task is handled by staff with sufficient experience and qualifications. It is also recommended that the experience and/ or professional training of guides are mentioned on the establishment website, itinerary descriptions, or the establishment’s Sustainability Policy.
Each member of guiding staff must have a valid first aid certificate (at least EA1 or similar). Depending on the activity offered as well as the conditions, EA2 level first aid certificate may also be recommended.
Relevant documents related to staff training should be kept in the Green Activities or HR folder. They include the names and qualifications of guides as well as their first aid certificates.
Documentation in the Green Activities folder or HR binder, including guide name, professional training/relevant working experience and first aid skills (expiry date of EA1/EA2 or similar).
In the audit, the list of staff and their qualifications in the Green Activities folder/ HR folder will be reviewed and discussed.
Everyman’s Rights and responsibilities are communicated to the guests during activities. They may also be presented or breaks, in huts, in changing room, at rental shops, on booking confirmation pages or on rental gears.
When conducting activities in the urban environment, communication about everyman’s rights may be replaced by other environmental-friendly and sustainable practices, e.g. adopting environmentally friendly/ ecological practices and materials, or using sustainable products.
The means of communication may be chosen based on the establishment’s operations, but it may be e.g. through printed materials, QR codes, websites, oral communications at the beginning of the itinerary. It is also recommended that a link to Everyman’s Rights is shown on the establishment’s website.
During the audit, the criterion will be discussed and reviewed.
The establishment must be clearly committed to maintaining and supporting biodiversity through communication as well as concrete actions. In all its activities, the establishment must take biodiversity into account, communicating this to its customers as clearly as possible. All staff must understand the importance of biodiversity and be able to explain the values and special features of nature as well as the critical linkage between biodiversity and the activity area to the guests.
Supporting biodiversity may be achieved through environmental practices or environmental management actions such as setting up and maintaining birdhouses, eradicating alien species or participating in small-scale restoration works of streams, meadows or other sensitive natural areas.
The establishment must inform its customers about the importance of biodiversity protection, and encourage them to get involved in maintaining and increasing it. Information may be shared with customers as part of itineraries, during rest breaks, or through the establishment’s website or social media accounts.
In the audit, the implementation of the criterion will be discussed.
If campfires are lit as part of the activity program, Forest Fire Warnings must always be checked in advance and complied with.
Prior to self-guided trips, customers must be informed about Forest Fire Warning and instructed to comply with the restrictions. Fire prevention information should also be displayed in rental shops, using appropriate channels such as verbal instructions, posters, or leaflets.
Instructions on checking and adhering to Forest Fire Warnings should be included in the staff induction plan. They should include where to check the Forest Fire Warning information, who is responsible for checking, what is the contingency plan for starting a fire if a warning is in effect, and how this shall be communicated to customers. These instructions can be, for example, a note in the briefing folder.
The implementation documents should be kept in the Green Activities folder.
Documentation in the Green Activities folder.
During the audit, the criterion will be discussed and the guidance in the Green Activities folder reviewed.
The establishment has a clear procedure for monitoring the negative impacts of its activities on the natural environment. Such impacts may include for example trail degradation, soil erosion, littering, water pollution, disturbing wildlife, illegal plant picking).
Monitoring must take place regularly, annually/ seasonally according to activity.
Monitoring may be carried out by staff observation during regular activities or through area surveys. The establishment must establish a channel for directly reporting the observed environmental impacts to the managing/ supervising authorities/landowners. The establishment must be prepared to alter the routes used even in the middle of the season if negative environmental impacts are considered severe.
During the audit, the implementation of the criterion will be discussed.
When catering for guests or staff, reusable tableware must be used. Single-use tableware may only be used in exceptional circumstances such as large events, but in those cases, the establishment must choose biodegradable products. The establishment must also ensure that the resulting waste is sorted and recycled appropriately.
The audit will review the tableware used. If necessary, the disposable products in use will be checked to ensure compliance.
All detergents as well as tissue papers for customer and staff use must be eco-labelled. Detergents include hand soap, shampoo, dishwashing liquids and general cleaning detergents, e.g. sanitary detergents or surface cleaning substances. Tissue papers include toilet papers and kitchen rolls.
Napkins, wet wipes, personal hygiene products as well as disinfectants used in accordance with regulations are excluded from this criterion. However, it is recommended that eco-labelled and/ or biodegradable products are used if available.
The establishment must ensure proper dosage and usage of detergents, especially when used in the nature.
Attach to the application a list of detergents and tissue papers in use, as well as their eco-labels. The eco-label must be awarded by a third party, such as The Nordic Swan (Joutsenmerkki) or the EU Ecolabel (EU-kukka).
The establishment must sort and recycle the waste generated by its activities in accordance with the Municipal Waste Regulations. To avoid overloading recycling points in national parks/ remote areas, it is recommended that the produced waste is transported to recycling points as close as possible to urban or municipal centres.
At rental shops, customers are instructed to recycle their waste at the rental shop’s own recycling point or the nearest municipal facility. If the activity takes place indoors, the establishment can make use of the existing property recycling points. If recycling facilities in the activity area are limited, waste recycling must be carried out in other ways.
Attach documents to the application, for example, photos of the recycling points/ sorting instructions in use/ photos showing how waste recycling will be implemented in different itineraries. You can refer to the Outdoor Etiquette Guidelines for Litter-free hiking (https://www.nationalparks.fi/hikinginfinland/visitorguidelines/litter) or sorting instructions from your own municipality.
The establishment must use environmentally friendly vehicles in all the motorised activities it offers to its customers. Environmentally friendly vehicles include electric snowmobiles and four-stroke snowmobiles, electric ATVs, electric kickboards, electric outboard motors, four-stroke outboard motors of maximum 20 hp, and low-emission electric/hybrid boats.
All motorised activities must take place along marked trails. These include public and private roads, snowmobile trails and (in some cases) bike paths.
This criterion does not apply to electric bicycles. Similarly, essential transfers and service transport are excluded from this restriction. However, the need for motorised transfers should always be considered carefully, and they should be carried out as environmentally friendly as possible. Low-noise and low-emission motor vehicles are also recommended for transfers and service runs. If motor vehicles are used mainly for transfers, the motor vehicles must not be emphasised in the marketing materials, itinerary description or name.
Report the number of motor vehicles used in activities as well as their power source (electric/ petrol/diesel) in the report template.
Attach a list of motorised vehicles used in activities.
During the audit, the fulfilment of the criterion will be discussed.
The total number of activities using motor vehicles may account for a maximum of 50% of total number of itineraries offered for the season. This calculation is based on the availability of itineraries in different seasons on the establishment website, however, the assessment also considers the volume of interest for each itinerary and how the establishment markets the itineraries to their customers.
This restriction does not apply to fully electric vehicles powered by 100% renewable energy.
Approved motor vehicles for other uses, e.g. for essential transfers or service transports, are specified in criterion 4.15.
Report the percentage of motorised activities of all activities offered for each season and add a link to the activity webpage. When necessary, a certificate of renewable energy in use should also be attached to the application.
During the audit, the criterion will be discussed, and the activities offered on the establishment website will be checked.
Non-disruptive wildlife watching activities include, for example, birdwatching and photographing wildlife in its natural habitat. In any wildlife watching activity, Nature Conservation Act and industry best practices must always be adhered to. Special attention should be paid to not disturbing birds during the nesting season.
Birdlife Finland’s guidelines for birdwatching:
https://www.birdlife.fi/lintuharrastus/havainnoi-huomaavisesti/
This criterion does not apply to activities using semi-domesticated reindeer.
During the audit, activities that include wildlife watching or photography will be discussed.
6. TOURISM ANIMAL WELFARE: SLED DOGS
Activities based on the use of tourism animals are often a central part of the programs offered by activity program operators. The Green Activities criteria require that the establishment is committed to procedures and practices that enhance tourism animal welfare.
In addition to filling the criteria, the applicant must submit the following information annually:
Number of dogs: total/0-1 year-old/working/retired.
Number of dogs born/ died/put to sleep sold/adopted in the past 12 months.
Name(s) of sub-contractor(s) used / number of dogs hired in the past 12 months.
Number of staff (permanent/high-season).
Latest visit by the animal control officer/Latest visit and report by Tukes.
IMPERATIVE CRITERIA
The doghouse floor must be elevated and insulated against cold, and it mustn’t become submerged during snow melting time. Doghouses must be equipped with sufficient bedding, especially in the winter. The doghouses must be regularly cleaned and disinfected annually.
During the audit, compliance with the criterion will be checked.
During the audit, compliance with the criterion will be checked.
The grouping of dogs is planned keeping in mind the specific needs of each individual. The maximum number of adult dogs kept in the same enclosure is 4.
During the audit, compliance with the criterion will be checked.
In the premises of the kennel or in its immediate surroundings, there must always be at least one person who can get to the site within 20 minutes if necessary.
During the audit, compliance with the criterion will be checked.
A suitable collection site for the faeces has a compacted bottom. Alternatively, a transportable container may be used. There must also be a management plan for the final treatment and disposal of the faeces that prevents leakage of seepage water into groundwater.
During the audit, compliance with the criterion will be checked.
Tuglines must be covered (not made of bare wire). When necessary, additional equipment is used, e.g. booties and coats. Coats must be wind-proof and lined. On overnight trips, dogs should have lined coats for sleeping outdoors.
During the audit, compliance with the criterion will be checked.
During the audit, compliance with the criterion will be checked.
High-quality feed is used (minimum fat content 15 %, minimum protein content 30 %). In the winter season, the dogs must receive food at least 2 x day, one of these may be in liquid form.
During the audit, compliance with the criterion will be checked.
In the winter, this must take place at least twice a day, during non-frost months water must be available at all times. Dogs must be given liquids, eating snow does not replace watering. During warm weather, water in bowls must be replaced minimum twice a day.
During the audit, compliance with the criterion will be checked.
Outside of the sledding season, the dogs are given exercise at least 16 times a month, minimum 45 min at a time. Exercise may be in the form of pulling, walking on leash or in a walker or moving freely in a run that is at least 500 m2. The maximum temperature for pulling exercises is +15/ +20 C° depending on breed. Exceptions may be granted if it doesn’t risk the well-being of the dogs. On short-coated breeds, coats must be used when the temperature, including wind chill factor, falls below -25 C°.
During the audit, compliance with the criterion will be checked.
The dogs are exercised and used for work bearing in mind each individual’s physical condition and eagerness to work.
During the audit, compliance with the criterion will be checked.
In the application form, provide a short description of the instructions given to the staff on monitoring each dog’s eagerness to work.
During the audit, compliance with the criterion will be checked.
During the audit, compliance with the criterion will be checked.
Junior dogs may, however, participate in tours without pulling.
During the audit, compliance with the criterion will be checked.
Will be checked during visual inspection.
Will be checked during visual inspection.
Will be checked during visual inspection.
Will be checked during visual inspection.
The plan must include:
- Rescue plan to evacuate dogs from the kennel (in case of fire etc)
- Written instructions on taking care of the dogs in case of regular personnel getting injured/ill ( e.g. recognising individual dogs etc)
- Contact information for the nearest/regular veterinarians must be easily available to all staff members
- Plan on how an injured dog can be transported to a veterinary clinic
Will be checked during visual inspection.
This could be done for example by bringing the dog home or placing them in a convalescence pen with 24/7 surveillance.
Will be checked during visual inspection.
The policy must include the acceptable grounds for euthanasia as well as a procedure for disposal of the remains. It is recommended that euthanasia is only performed by a veterinarian. Healthy and fit litters born accidentally may not be put down. Instead, efforts must be made to find them a home.
Will be checked during visual inspection.
In case of suspected infectious disease, an autopsy must be performed. If a dog is shot it mustn’t be done in front of other dogs.
Will be checked during visual inspection.
Accidentally produced litters are avoided by all possible means. Healthy and fit to live accidental litters are not put down. Instead, efforts are made to find them a home.
Will be checked during visual inspection.
Will be checked during visual inspection.
During the audit, the establishment explains how socialisation is taken care of and monitored. By careful teaching and socialising of young dogs many kinds of problem behaviour can be avoided or minimised.
Will be checked during visual inspection.
In case trainees are used, they must never be solely in charge for looking after the dogs or carrying out activities.
Will be checked during visual inspection.
Will be checked during visual inspection.
Will be checked during visual inspection.
The plan must indicate who will take responsibility for the operations in case the owners cannot do it.
Will be checked during visual inspection.
Will be checked during visual inspection.
Will be checked during visual inspection.
6.B. TOURISM ANIMAL WELFARE: REINDEER
The listed criteria apply to all the establishment’s reindeer in tourism use, regardless of whether they have been granted the tourism reindeer status (“piltta”). Tourism use refers to all activities that limit the animal’s free movement or natural behaviour in order to enable tourism activities (rides, photography or meeting tourists etc).
Background information:
Number of reindeer in tourism use in the previous 12 months:
in training/ working/of which animals with tourism reindeer status (“piltta”)
Farm manager/Number of staff (permanent/season)
Name(s) of Subcontractor farms/ number of reindeer rented during the previous 12 months
Latest visit by the animal control officer/Latest inspection by TUKES.
IMPERATIVE CRITERIA
Will be checked during visual inspection.
Will be checked during visual inspection.
Will be checked during visual inspection.
During the audit, the criterion will be discussed.
Will be checked during visual inspection.
During the audit, compliance with the criterion will be discussed.
Will be checked during visual inspection.
Will be checked during visual inspection.
During the audit, compliance with the criterion will be discussed/checked.
During the audit, compliance with the criterion will be checked.
During the audit, compliance with the criterion will be checked.
Will be checked during visual inspection.
During the audit, compliance with the criterion will be discussed/checked.
During the audit, compliance with the criterion will be discussed.
In the audit, the criterion will be discussed.
In the audit, the criterion will be discussed.
In the audit, the criterion will be discussed.
Will be checked during visual inspection.
In the audit, the criterion will be discussed.
In the audit, the criterion will be discussed.
The reindeer must have a break between each pulling round. If the length of the working day exceeds 4 hours, it must include at least one longer (at least 30 min) break.
If possible, compliance with the criterion will be checked during visual inspection.
If possible, compliance with the criterion will be checked during visual inspection.
Will be checked during visual inspection.
The information given should include at least: how their natural needs are taken care of, how one should interact with reindeer and what is allowed / forbidden when visiting the farm. The instructions must be available in the most common languages understood by the guests.
Will be checked during visual inspection.
In conjunction with order confirmations, customers receive clear instructions on how they should act during their visit to the farm (e.g. gathering point, wait for the guide, don’t approach the reindeer on your own, avoid fast movements, don’t use the flash etc.).
Attach an order confirmation containing this information to the application.
Will be checked during visual inspection.
Will be checked during visual inspection.
Induction plan, including instructions regarding this criterion.
Will be discussed during the audit.
Will be checked during visual inspection.
Will be checked during visual inspection.
Will be checked during visual inspection.
Each transport box must have a non-slippery floor and sufficient aeration. Maximum 2 reindeer may be transported in one van.
Will be checked during visual inspection.
Will be checked during visual inspection.
A log should be kept of at least the following details:
- each reindeer’s working shifts and rest days
- individual feeding and medication
- changes in health
- dangerous / exceptional occurrences during the activity programs
The log will be checked during the audit.
Will be discussed during the audit.
Compliance with the criterion will be checked during visual inspection / discussed during the audit.
The plan will be checked during the audit.
The plan will be checked during the audit.
Acquired First Aid skills should correspond to Finnish Red Cross EA1 or higher.
The certificates will be checked during the audit.
Compliance with the criterion will be discussed in the audit.
